Technical
If you are having issues accessing your Canaries TV pass via laptop/PC, here are some suggestions which may help: Confirm the pass has been purchased by c...
Tue, 30 Apr, 2024 at 2:45 PM
Canaries TV is available for streaming via computer, laptop and the Norwich City Football Club app. However, it is important to note that: the app cannot ...
Tue, 30 Apr, 2024 at 2:46 PM
Click this link, and sign into your OneCity account using your email address and password: https://www.canaries.co.uk/login Once signed in, click thi...
Tue, 30 Apr, 2024 at 2:47 PM
Download and then open the Norwich City Football Club app Sign into your OneCity account using your email address and password Approximately 30 minutes b...
Tue, 30 Apr, 2024 at 2:47 PM
If you can’t log in, please try another browser or clear your cache/cookies and try again. If you have forgotten your password, please navigate to the login...
Tue, 30 Apr, 2024 at 2:59 PM
Laptop/desktop – Windows 8.1/10/11 and recent versions of MacOS. Mobile – Most modern iOS and Android devices running the latest versions of their respecti...
Tue, 30 Apr, 2024 at 2:59 PM
Please ensure that your web browser cookies are set to 'allowed' in your privacy and security settings. If you fail to do this, it may mean that you...
Tue, 30 Apr, 2024 at 3:00 PM
Please check your connection speed – a minimum of 4mb/s bandwidth is required to view. SpeedTest is a handy tool for this. Also, be aware of the usage of d...
Tue, 30 Apr, 2024 at 3:00 PM
Games are available in line with the geo-restrictions above. If you receive this message, the game is not available in your country or territory. If you’re...
Tue, 30 Apr, 2024 at 3:00 PM
Casting is prohibited by EFL regulations. Smart TV browsers are not supported but may work. Game consoles/Amazon Firesticks or other third-party devices al...
Tue, 30 Apr, 2024 at 3:01 PM