If you are having issues accessing your Canaries TV pass via laptop/PC, here are some suggestions which may help:
- Confirm the pass has been purchased by clicking this link: https://norwichpayments.streamamg.com/account
- Forgotten your password? Click this link: https://www.canaries.co.uk/reset-password
- Refresh the webpage
- Log out and login, again, to your OneCity account
- Log out of your OneCity account. Close your internet browser, restart your computer, and login to your OneCity account, again
- Update your internet browser
- Use a different internet browser e.g. Google Chrome, Mozilla Firefox, Microsoft Edge
For all other enquiries, please email supporterrelations@canaries.co.uk
Supporter Relations Opening Times:
Mon – Fri 09:00 – 17:00 (this does not differ on matchdays)