During the game, please report your technical issues to canariestvsupport@streamamg.com who can investigate whether there is a problem with the broadcast.

If there are no issues at the broadcast end, we will need to complete troubleshooting steps, these may involve confirming details about the device, software and your internet connection.

*Please note, that it is your responsibility to ensure you are using compatible technology ahead of purchasing a live subscription. If the stream is not working and it is deemed not to be ours or our providers issue, we will not be refunding the pass